Communication intelligence for logistics
Slow replies lose quotes. Customer frustration loses accounts. We catch both, and show you exactly where your team is winning and where it isn`t
Downside of poor communication
The Hidden Cost InsideThe Hidden Cost Inside
your operations
Every day, operational bottlenecks buried in messy inboxes turn into missed quotes, delayed deliveries, and churned customers.
Revenue Leaks
Hide inside everyday conversations
Delayed Quote Responses
Sends opportunities to competitors
Customer Frustration
Builds up before your team notices
WHY IS THIS IMPORTANT?
~90 hrs
avg forwarder quote response time
Freightos study
~70%
of quote requests go unanswered
Rippey AI analysis
78%
of buyers go with whoever replies first
B2B/ freight research
25-95%
profit lift from 5% better retention
Bain & Company
Solution We Provide
FromFrom conversations toto
performance visibilityvisibility
MailGauge analyzes every customer conversations across your
communication channels, understanding response delays, at-risk accounts,
SLA breaches, and coaching opportunities before they impact revenue
Understand every customer signal
Spot frustration, urgency, and positive moments before they impact relationships.
Turn AI-driven insights into better decisions
Give your team clarity on what needs action and where to focus next.
Team
Know your team's performance
Track response speeds, monitor workload distribution, analyze customer handling patterns, and ensure SLA compliance across your entire team in real time.
Your team's intelligence layer
Bring conversations, tasks, and customer data together. Our AI detects what matters, surfaces risks, and helps your team act before issues escalate.
Built withBuilt with forwarders
to help themto help them win
We are developing MailGauge hand-in-hand with national freight forwarders, shaping every feature around the way real sales teams actually work.
Siddharth Kothari
Founder, MailGauge
We`re early and choosing our partners deliberately. If you run a forwarding business and you have ever wondered how much revenue your inbox is quietly losing, we would like to build this with you”